Accessibility Statement

01. Our Commitment to Accessibility

Building a More Accessible Digital Experience.

Omnivo Digital is committed to making our website accessible and usable for as many people as possible, including people with disabilities.

We believe that everyone should be able to access information about our services, Salesforce expertise, customer stories, resources, and other website content regardless of the technology they use to browse the internet or how they interact with digital experiences.

We are continually working to improve the accessibility, usability, and overall experience of our website.

02. Our Approach to Accessibility

Designing With Accessibility in Mind

We aim to incorporate accessibility considerations into the design, development, content, and ongoing maintenance of our website.

Our goal is to support visitors who may use different devices, browsers, assistive technologies, input methods, or accessibility settings.

Where practical and appropriate, we work toward recognized accessibility practices, including principles associated with the Web Content Accessibility Guidelines (WCAG).

Accessibility is an ongoing process, and we recognize that no website can always provide a perfect experience for every visitor or every combination of technology and assistive technology.

03. Website Accessibility Features

Making Content Easier to Navigate and Understand

Depending on the page and functionality, we aim to provide accessibility-supportive features such as clear content structure, meaningful headings, descriptive links, readable typography, sufficient visual distinction between interface elements, and logical navigation.

We also aim to ensure that interactive elements such as buttons, forms, menus, accordions, and other controls are presented in a clear and understandable way.

Where images communicate meaningful information, we aim to provide appropriate alternative text or other accessible context where applicable.

04. Keyboard Navigation

Supporting Alternative Ways to Navigate

We aim to make important website functionality accessible through standard keyboard navigation wherever practical.

Visitors who do not use a mouse should be able to navigate through key interactive elements, move between controls, and interact with available website functionality using keyboard-based input.

As the website evolves, we will continue to identify and address areas where keyboard accessibility can be improved.

05. Visual and Content Accessibility

Clear, Readable, and Structured Information

We aim to present website content in a way that supports readability and comprehension.

This includes considerations such as:

• Clear heading hierarchy.
• Logical content structure.
• Readable typography.
• Appropriate spacing.
• Distinguishable interactive elements.
• Meaningful link labels.
• Alternative text for relevant images.
• Clear form labels and instructions.
• Consistent navigation and interaction patterns.

We also aim to avoid relying solely on color, imagery, animation, or other visual characteristics to communicate essential information.

06. Forms and Interactive Features

Making Interactions Easier to Complete

We aim to make website forms and interactive features understandable and usable.

Where applicable, forms should provide clear labels, instructions, required-field indicators, and meaningful validation or error messaging.

Interactive components such as navigation menus, accordions, contact forms, and other controls should be designed with accessibility considerations in mind.

Third-party functionality integrated into the website may have its own accessibility capabilities and limitations.

07. Images, Video, and Multimedia

Providing Accessible Alternatives Where Appropriate

We aim to make visual and multimedia content as accessible as reasonably possible.

Meaningful images may include alternative text or other contextual information where appropriate. Decorative imagery may be treated differently so that it does not unnecessarily interfere with assistive technologies.

Where videos or other multimedia are published, we aim to provide appropriate accessibility features where available and practical, such as captions or transcripts.

The accessibility of third-party media or embedded content may depend on the provider of that content.

08. Third-Party Content and Services

Some Website Experiences May Be Provided by Others

Certain features, resources, integrations, forms, scheduling tools, embedded content, or other functionality on the Omnivo website may be provided by third-party services.

Although we aim to select and implement these services thoughtfully, Omnivo does not control the accessibility standards, functionality, or technology of independently operated third-party platforms.

If you encounter an accessibility issue with third-party functionality accessed through our website, we encourage you to contact us so we can understand the issue and determine whether an alternative or improvement may be available.

09. Ongoing Improvements

Accessibility Is an Ongoing Effort

We recognize that accessibility is not a one-time project.

As our website, technology, content, and services evolve, we may continue to review the experience and make improvements where appropriate.

This may include identifying accessibility barriers, improving navigation and interaction patterns, reviewing content structure, addressing reported issues, and incorporating accessibility considerations into future website updates.

10. Compatibility

Different Browsers and Assistive Technologies

Accessibility can vary depending on the combination of device, operating system, browser, screen reader, browser settings, assistive technology, and other tools being used.

We aim to support commonly used modern browsers and technologies, but we cannot guarantee that every feature of the website will work identically across every possible device, browser, or assistive technology configuration.

11. Feedback and Accessibility Assistance

Having Trouble Accessing Something?

If you experience difficulty accessing any part of the Omnivo website, we would like to know.

Please contact us and describe:

• The page or feature you were trying to access.
• The accessibility barrier you encountered.
• The device or browser you were using, if known.
• Any assistive technology involved, if relevant.
• The type of assistance or alternative format you are requesting.

Providing these details can help us better understand the issue and identify an appropriate way to assist.

12. Contact Us

We Welcome Your Feedback

For accessibility questions, feedback, or requests for assistance, please contact Omnivo Digital.

We appreciate accessibility feedback and will consider reported issues as part of our ongoing efforts to improve the website experience.

13. Accessibility Statement Updates

Keeping This Statement Current

We may update this Accessibility Statement as our website, accessibility practices, technology, or applicable requirements change.

When updates are made, the revised version may be published on this page with an updated “Last Updated” date.

14. Final Accessibility Notice

Our Goal Is Continuous Improvement

Omnivo Digital is committed to continually improving the accessibility and usability of its digital experience.

This statement describes our general accessibility approach and should not be interpreted as a guarantee that every page, feature, third-party integration, or piece of content will be accessible to every visitor or compatible with every assistive technology.